Frequently Asked Questions
Everything you need to know about your Saison beauty journey.
Are Saison products suitable for sensitive skin?
Yes, our formulations prioritize clean, dermatologically tested ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your beauty products cruelty-free?
Absolutely. Saison is committed to ethical beauty; none of our products or individual ingredients are tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.